Privacy Policy for DeamScan
Last Updated: January 28, 2026
Introduction
DeamScan Technologies ("we," "our," or "us") operates the DeamScan mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our App.
Information We Collect
1. Personal Information
- Account Information: Name, email address, profile photo (via Google/Apple Sign-In)
- User ID: Unique identifier for your account
2. Health & Biometric Data
- Facial Photos: Images you upload for skin analysis
- Analysis Results: AI-generated skin analysis data
- Skin Type: Self-reported skin type information
- Gender: Optional demographic information for personalized analysis
3. Location Data
- Location Information: Your location (when permitted) to find nearby dermatologists
- Note: Location access is optional and only used when you use the "Find Clinics" feature
4. Device & Usage Data
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App interactions, features used, crash reports
- Analytics: Anonymous usage statistics via Firebase Analytics
5. Payment Information
- Subscription Data: Managed by RevenueCat and Apple/Google
- Note: We do not store credit card information
How We Use Your Information
We use collected information for:
1. Providing Services
- Performing AI-powered skin analysis
- Storing your analysis history
- Personalizing recommendations
2. Account Management
- Creating and managing your account
- Authentication and security
- Communicating with you about your account
3. Improving Services
- Understanding app usage patterns
- Fixing bugs and improving features
- Developing new features
4. Location Services
- Finding nearby dermatology clinics (when permitted)
5. Legal Compliance
- Complying with legal obligations
- Enforcing our Terms of Service
- Protecting rights and safety
Data Storage & Security
Storage
- Firebase/Firestore: User data and analysis results stored on Google Cloud servers
- OpenAI: Temporary processing of images for AI analysis (not stored)
- RevenueCat: Subscription management data
Security Measures
- End-to-end encryption for data transmission
- Secure Firebase authentication
- Regular security audits
- Access controls and authentication
Data Retention
- Active Accounts: Data retained while your account is active
- Deleted Accounts: Data permanently deleted within 30 days of account deletion
- Analysis Photos: You can delete individual analyses anytime
Third-Party Services
We use the following third-party services:
- Firebase (Google): Authentication, database, analytics
- OpenAI: AI-powered skin analysis (images processed, not stored)
- Google Maps: Location services for finding clinics
- RevenueCat: Subscription management
- Google Sign-In / Apple Sign-In: Authentication
Each service has its own privacy policy. We recommend reviewing:
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Delete your account and all associated data
- Opt-Out: Disable location services or analytics
- Data Portability: Export your analysis history
How to Exercise Rights
- In-App: Settings → Profile → Account Settings
- Email: privacy@deamscan.com
- Response Time: We will respond within 30 days
Children's Privacy
DeamScan is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Age Restriction: 12+ (parental guidance recommended)
Medical Disclaimer
IMPORTANT: DeamScan is NOT a medical device and does not provide medical diagnosis, treatment, or professional medical advice. Our AI analysis is for informational and educational purposes only. Always consult with a qualified healthcare professional or dermatologist for:
- Medical diagnosis
- Treatment recommendations
- Professional medical advice
- Skin condition concerns
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- In-app notification
- Email notification (if provided)
- Updating the "Last Updated" date
Continued use of the App after changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or our data practices:
Email: privacy@deamscan.com
Support: support@deamscan.com
Website: www.deamscan.com
Mailing Address:
DeamScan Technologies
[Your Business Address]
[City, State, ZIP Code]
Data Protection Officer
For GDPR-related inquiries (EU users):
Email: dpo@deamscan.com
Compliance
This Privacy Policy complies with:
- General Data Protection Regulation (GDPR) - EU
- California Consumer Privacy Act (CCPA) - US
- Apple App Store Guidelines
- Google Play Store Guidelines
By using DeamScan, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.